To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Notice:

  1. If the items your ordered are available in stock, your order will take 2-3 working days before it is dispatched.
  2. Once dispatched, you will receive the tracking ID from which you’ll be able to check the progress of your shipment.
  3. If your order status shows “processing” for more than 5 days, it’s probably because the items are yet to be prepared from our manufacturing unit. Please give us some time while we work overtime to get the inventory ready.
  4. Rest assured, once your order is placed, we will retain you on the waitlist and dispatch your items as soon as they are ready.

Your understanding and patience are greatly appreciated. We are a small team trying our best to meet the demand from our small manufacturing unit in Bombay.

RETURNS ONLY, NO EXCHANGES

📌 ITEMS UNDER SALE PAGE ARE STRICTLY NOT RETURNABLE FOR A REFUND OR EXCHANGE 📌

We use Shiprocket as our shipping partner. Once we have shipped your order, all the delivery related information and communication will be taken care of by Shiprocket.

👇Kindly use the link below to open the tracking page & create a return request to get details regarding your shipment👇

Important note For Returnable Orders:

  • Once the return request has been created, the shipment will be picked up in 2-3 working days. If you have submitted your return request during the weekend or public holidays, the return will be accepted on the next working day.
  • Only once your return shipment has been delivered to the warehouse, the refund will be reversed into the original mode of payment in 2 business days. Once done, you will receive an email confirmation for the same. Kindly use the tracking details sent in your email inbox by Shiprocket to track your returned shipment.
  • All prepaid orders will be refunded into the original mode of payment. All COD refunds against returns will be issued in the form of Instant Trooper Credit. The value of the refund will be credited as a unique coupon credit in your account. We do not provide cash refunds for COD orders.

Return Policy:

We do our level best to make sure you are satisfied with our product and services. But, if for some unforeseen reason you wish to cancel your order, you may do so within 15 days of delivery and get a full refund.

  1. BUY1 GET1 offers are strictly not returnable products for an exchange to a different size/color or return for a refund.
  2. Returns or Exchanges are not available for items already offered at a discounted price.
  3. Any product(s) bought on sale price from the SALE page are strictly not returnable for an exchange to a different size, any product or a refund.
  4. For Returnable product(s), Customers can return their order within 15 days after an order has been delivered. Once delivered, you can check the eligibility for return of your order and accordingly request for a return here- https://bombaytrooper.shiprocket.co/tracking.
  5. Please be aware that if the product is labeled as “not eligible for return” on the return page, it is strictly non-returnable under any circumstances. Before reaching out to our team, kindly verify the return eligibility status to avoid any inconvenience.
  6. We have a reverse pick up facility for most pin codes. For pin codes that are non-serviceable by our courier partners against the reverse pick up policy, you will have to self ship the product(s).
  7. In the interest of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled. If you have received a defective product, send us images here- Chat With Us and we will get back to you. Once we receive the return order at the warehouse, the refund will be reversed to the original mode of payment.
  8. To maintain strict hygiene standards of our products, we do not accept returns on several product categories, including but not limited to boxers, soaps, shorts, sweat-activated t-shirts and socks.
  9. We also do not accept returns for printed T-shirts and Hoodies, Boxers, scented candles. Since T-shirts & Hoodies/Sweatshirts are printed especially for you, we are unable to provide a return or exchange for the same.
  10. All prepaid refunds will be processed via reversal into the original mode of payment. All COD refunds against returns will be issued in the form of Instant Trooper Credit. The value of the refund will be credited as a unique coupon credit in your account. We will no longer provide cash refunds for COD orders.

    Please be extra sure to check your T-shirt/ Hoodie size before place the order.

Exchange Policy:

Unfortunately due to our limited inventory, we have stopped processing manual exchange requests. Please create a return request for this product and place a new order with your desired product.🙂

This way we will be able to ship your new order faster, without waiting for your return to arrive. Regardless, you will receive a full refund as soon as your return gets delivered.✨

Rest assured, if you have raised the return request on the above link, your order will be picked up in the next 2-3 business days from the delivery address.🚚

🔸Once delivered:
– All prepaid orders will be refunded via reversal to the original mode of payment only.
– All COD orders refunds will be issued in the form of Instant Trooper Credit. The value of the refund will be credited as a unique coupon credit in your account. We no longer provide cash refunds for COD orders.